Transform Your Journey Within

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Privacy Policy

Last updated: December 2024

Serene Road Journeys ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you fill out our contact form, book a service, or communicate with us. This includes:

• Personal identification information (name, email address, phone number)
• Communication preferences
• Travel preferences and requirements
• Payment information (processed securely by third-party providers)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process bookings and communicate about your travel plans
• Send you relevant updates and marketing communications (with your consent)
• Respond to your comments, questions, and customer service requests
• Ensure the safety and security of our services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy or with your consent. We may share information with:

• Service providers who assist us in operating our website and conducting business
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

If you have questions about this privacy policy, please contact us at +1 (503) 555-0187 or [email protected]

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Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using Serene Road Journeys' services, you accept and agree to be bound by the terms and provision of this agreement.

Use License

Permission is granted to temporarily access our services for personal, non-commercial transitory viewing only. This license shall automatically terminate if you violate any of these restrictions.

Service Terms

Our travel services are subject to availability and booking confirmation. All prices are subject to change without notice. Cancellation policies apply as outlined in individual booking agreements.

User Responsibilities

Users are responsible for providing accurate information, maintaining the confidentiality of their account, and complying with all applicable laws and regulations during their travel experience.

Liability Limitations

While we strive to provide safe and enriching experiences, travel involves inherent risks. Participants acknowledge these risks and agree that Serene Road Journeys' liability is limited as outlined in individual service agreements.

Modifications

We reserve the right to revise these terms at any time without notice. By using our services, you are agreeing to be bound by the current version of these terms.

Contact Information

Questions about the Terms of Service should be sent to us at +1 (503) 555-0187 or [email protected]

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GDPR Compliance

Your Data Protection Rights

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to our processing of your data
• Contract: When processing is necessary to fulfill our services
• Legitimate Interest: For business operations and improving our services
• Legal Obligation: When required by law

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation on data use
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data
• Rights Related to Automated Decision Making: Protection from automated decisions

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

International Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information.

Exercising Your Rights

To exercise any of your rights or if you have concerns about our data processing, please contact our Data Protection Officer at +1 (503) 555-0187 or [email protected]

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your data violates GDPR.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Protection

Serene Road Journeys respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement, under penalty of perjury, that the notification is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent

Send DMCA notices to:

DMCA Agent
Serene Road Journeys
1247 NW Everett Street
Portland, OR 97209
Email: [email protected]
Phone: +1 (503) 555-0187

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information, including a statement under penalty of perjury that the content was removed by mistake or misidentification.

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers.

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Cookie Policy

How We Use Cookies

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies: These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

Contact Us

If you have questions about our use of cookies, please contact us at +1 (503) 555-0187 or [email protected]